ORDERING FAQ

Shafaa^TM means healing. SHAFAA is a decentralized premium brand magic mushroom, aka shrooms product, developed by a team of scientists and impact entrepreneurs that pride themselves on offering exceptional products and customer care while guiding you on the path to mental health, higher consciousness and self-realization.

We believe natural psychoactive compounds exist for our mental healing and evolution. We work with the community of elders and professionals (sitters, space holders, healers, psychotherapists, psychiatrists, naturopathic doctors, and MDs) for psychedelics’ use safe protocols, harm reduction, and effective integration.

We are working aligned with the direction of Health Canada Special Access Programme to safe psychedelic mushrooms and other therapeutic substances for treatment of mental wellness disorders and end of life distress.

Our ethics are aligned with the work that non-for-profit organizations like Therapsil does in the space for psilocybin therapy and we have signed The North Star Ethics Pledge. 

How to buy shrooms online and make sure it is not a scam?

To make sure we are a legit brand, we are happy to assist you to do your due diligence before placing an order:

1) If you have landed on our website, chances are you have been referred to us by a friend. In fact, 75% of our clients have indicated they heard about SHAFAA products through referrals. This speaks to our devotion to offering high-quality products and customer satisfaction.

2) Our products are sold on over 40 online dispensaries and reputable resellers websites (Like BlueGoba, Magic Mushrooms Dispensary, etc. All listed on our homepage).

3) You can check our customers reviews on our website and also independant rating websites like TrustPilot.

Also, you can always contact us with any questions you may have – our knowledgeable staff are eager to assist you and address your concerns.

At this time, we only accept e-transfers (Interac) from Canadian banks. Unfortunately, we do NOT accept PayPal or credit cards at the moment.

e-mail Transfer: When you complete your order in our shop and check out, you will be given an Order Number, our e-mail address for e-mail transfer, a security question, and a unique security password. Please use this information to set up and send the online e-mail transfer. We know it may look like a cumbersome process, but it is fully encrypted and safe for both sides.

All Canadian banks offer e-mail transfer (Interac) on your online portal. Simply log in to your bank account and look for Interac e-mail transfers. 

Note: If you don’t see your order confirmation in your e-mail, please check your SPAM folder and unmark it as spam e-mail and it will appear in your regular inbox the next time. If you need more information on sending an Email Money Transfer, check Interac help page. In case you still need help, we would be happy to help you with the process.

Almost every dispensary or website will claim that their products are lab-tested without providing any proof or documentation to support these claims. Our in-house scientist goes the extra mile to have SHAFAA’s extract products such as tinctures and some edibles made with psilocybin extract tested and verified by independent labs for shelf-life, dosage, and safety. We excel in the analytical chemistry of plant medicines and fungi.

Yes! In Canada, authorities cannot interfere with your mail because the Post Office Corporation Act prevents them from getting warrants to seize mail. To the end of July 2023, we had shipped magic mushrooms, edibles, and microdosing products to over 10,000 Canadians coast to coast without any issues whatsoever.

Anyone who is over the age of 19 can buy on shafaa.ca.

We do not sell to minors. We are very strict on this policy and there are no exceptions.

Safety and responsibility are the main pillars of our operation philosophy.

We have received hundreds of requests and inquiries from the US customers for SHAFAA products. We are closely following the decriminalization movement in Oregon, Colorado and California and looking for any regulatory breakthrough regarding the use of psilocybin mushrooms for mental health.

For more information and safe access in the US, please check out here

Becoming a member is easy and free – register for an account now. You must be at least 19 years of age and have a Canadian shipping address.

We only ship coast to coast within Canada at this point.

We recognize the importance of maintaining 100% privacy and providing an opportunity for members to be able to purchase our products discretely. We handle all of our client’s information such as name and address with CRM (customer relationship management) software that is compliant with the Canadian Digital Privacy Act and PIPEDA . This software is equipped with top-end in-transit encryption, advanced TLS (1.0, 1.1, and 1.2) protocols, and 2,048-bit keys.

We understand that privacy is of utmost importance to our clients. We use generic prepaid envelopes or a plain white box to package your items. We ship all our products in airtight, smell-proof, vacuum-sealed packages for protection and to seal in the freshness. Your order will arrive in a discreet, unmarked package. Your real address and name must be on the package to ensure proper delivery. There is nothing written on the outside of the envelope/box that would indicate the contents inside.

You’ll be provided a tracking number so you can track your order.

We offer FREE Express shipping on all Canadian orders over $150. Orders below $150 are charged a $15 flat rate for shipping. All orders are processed as expressed shipments and come with a tracking number.

Once shipped, your expected delivery date is usually within 2-3 business days for major centers and 3-5 business days for rural locations within Canada. Shipping couriers do not deliver on weekends and holidays.

We do not offer a refund. This is the rule of thumb across the market. For delivery and return policy, please refer to Delivery & Return page.

No

To be able to refer SHAFAA to your friends and earn the $25 coupon, you should be already a member of the SHAFAA website.

Read more about our Refer A Friend Program here.

To invite your friends, log in to your account and go to the “My Account” Dashboard (or simply click on the Refer-A-Friend button. At the bottom of the Dashboard tab, you will find your unique Referral URL. Copy and share your URL with your friends. Encourage them to use the link to register on the SHAFAA’s website. When they make a purchase, you BOTH would get a $20 referral discount coupon.

The coupon will appear on the “REFERRAL COUPONS” tab, under “My Account”. and yes! you can claim this as many times as you refer new friends!