Ordering FAQ

ShafaaTM means healing. SHAFAA is a premium brand magic mushroom, aka shrooms, product, developed by a team of scientists and impact entrepreneurs that pride themselves on offering exceptional products and customer care while guiding you on the path to higher consciousness and self-realization.

We believe natural psychoactive compounds exist for our mental healing. We work with the community of elders and professionals (sitters, space holders, healers, psychotherapists, psychiatrists, naturopathic doctors, and MDs) for psychedelics’ use safe protocols, harm reduction, and effective integration.

To make sure we are a legit brand, we are happy to assist you to do your due diligence before placing an order:

1) If you have landed on our website, chances are you have been referred to us by a friend. In fact, 75% of our clients have indicated they heard about SHAFAA products through referrals. This speaks to our devotion to offering high-quality products and customer satisfaction.

2) Our products are sold on over 12 online dispensaries and reputable resellers websites (Like BlueGoba, Magic Mushrooms Dispensary, etc. All listed on our homepage).

3) You can check our customers reviews on our website and also independant rating websites like TrustPilot.

Also, you can always contact us with any questions you may have – our knowledgeable staff are eager to assist you and address your concerns.

At this time, we accept e-transfers (Interac) from Canadian banks as well as cryptocurrencies (BTC, ETH, DOGE). Unfortunately, we do NOT accept PayPal or credit cards at the moment.

 

e-mail Transfer: When you complete your order in our shop and check out, you will be given an Order Number, our e-mail address for e-mail transfer, a security question, and a unique security password. Please use this information to set up and send the online e-mail transfer. We know it may look like a cumbersome process, but it is fully encrypted and safe for both sides.

 

All Canadian banks offer e-mail transfer (Interac) on your online portal. Simply log in to your bank account and look for Interac e-mail transfers. 

 

Note: If you don’t see your order confirmation in your e-mail, please check your SPAM folder and unmark it as spam e-mail and it will appear in your regular inbox the next time. If you need more information on sending an Email Money Transfer, check Interac help page. In case you still need help, we would be happy to help you with the process.

 

Crypto PaymentWhen you are on the check-out page, you will see the “Cryptocurrency Payment Shafaa” option. When you choose this option, a list of coins will be offered. Choose from BTC, ETH, or Doge coins and your cart total payment will be automatically converted to that cryptocurrency, based on that moment’s dynamic rates.

Our wallet address is provided in a QR code format as well as a written code. Use that to make the transfer from your wallet and complete the payment. When the payment is completed, enter the transaction hash/id in the box and complete the order.

 

 

Almost every dispensary or website will claim that their products are lab-tested without providing any proof or documentation to support these claims. Our in-house scientist goes the extra mile to have SHAFAA’s extract products such as tinctures and some edibles made with psilocybin extract tested and verified by independent labs for shelf-life, dosage, and safety. We excel in the analytical chemistry of plant medicines and fungi.

Yes! In Canada, authorities cannot interfere with your mail because the Post Office Corporation Act prevents them from getting warrants to seize mail. To the end of May 2021, we had shipped magic mushrooms, edibles, and microdosing products to over 3500 Canadians coast to coast without any issues whatsoever.

Anyone who is over the age of 19 can buy on https://shafaa.ca.

 

We do not sell to minors. We are very strict on this policy and there are no exceptions.

We have received tens of requested and inquiries from the US for SHAFAA products to be shipped across the border. We are closely following the regulatory framework for any wider breakthrough.

Becoming a member is easy and free – register for an account now. You must be at least 19 years of age and have a Canadian shipping address.

We only ship coast to coast within Canada at this point.

We recognize the importance of maintaining 100% privacy and providing an opportunity for members to be able to purchase our products discretely. We handle all of our client’s information such as name and address with CRM (customer relationship management) software that is compliant with the Canadian Digital Privacy Act and PIPEDA . This software is equipped with top-end in-transit encryption, advanced TLS (1.0, 1.1, and 1.2) protocols, and 2,048-bit keys.

We understand that privacy is of utmost importance to our clients. We use generic prepaid envelopes or a plain white box to package your items. We ship all our products in airtight, smell-proof, vacuum-sealed packages for protection and to seal in the freshness. Your order will arrive in a discreet, unmarked package. Your real address and name must be on the package to ensure proper delivery. There is nothing written on the outside of the envelope/box that would indicate the contents inside.

 

You’ll be provided a tracking number so you can track your order.

We offer FREE Express shipping on all Canadian orders over $150. Orders below $150 are charged a $15 flat rate for shipping. All orders are processed as expressed shipments and come with a tracking number.

Once shipped, your expected delivery date is usually within 2-3 business days for major centers and 3-5 business days for rural locations within Canada. Shipping couriers do not deliver on weekends and holidays.

While we cannot offer returns on consumable products amid the COVID-19 pandemic, your satisfaction is guaranteed with us. If you have any concerns with your products or simply want to provide us with feedback, please feel free to contact us and we will be pleased to assist you. We will not rest until you are satisfied. 

To be able to refer SHAFAA to your friends and earn the $20 coupon, you should be already a member of the SHAFAA website.

 

To invite your friends, log in to your account and go to the “My Account” Dashboard (or simply click on the Refer-A-Friend button. At the bottom of the Dashboard tab, you will find your unique Referral URL. Copy and share your URL with your friends. Encourage them to use the link to register on the SHAFAA’s website. When they make a purchase, you BOTH would get a $20 referral discount coupon.

 

The coupon will appear on the “REFERRAL COUPONS” tab, under “My Account”. and yes! you can claim this as many times as you refer new friends!

Businesses / Vendors / Resellers

Yes. Please fill out our Reseller Application in detail and our sales team will contact you within 24 hours.

We have our own testing lab and access to HPLC and GC/MS and other analytical examination devices. We follow our own protocols and standards to test your psilocybin products for their active components (psilocybin, psilocin, etc) and compositions and provide you a report that can add remarkably to the value of your product.

 

This is a high-quality boutique service we are offering to our valued partners. For inquires, please leave us a line at the “Contact Us” page and describe in detail what is that you want to do, how many samples you have, if you have already extracted your active components or want our lab to do so, etc.